Consumer Knowledge

Consumer Handbook

Get helpful tips on preventing identity theft, understanding credit, filing a consumer complaint, and more. Order your FREE copy or download a PDF version.

Ask Doctor Debt

Ask Doctor Debt is where you can quickly find straightforward answers to your credit and debt questions. They are there to provide you resources and information to help you work through your debt questions. They exist solely to answer questions and connect you to helpful resources for information.

FTC Online

The Federal Trade Commission (FTC), the nation’s consumer protection agency, enforces the Fair Debt Collection Practices Act (FDCPA), which prohibits debt collectors from using abusive, unfair, or deceptive practices to collect from you. Under the FDCPA, a debt collector is someone who regularly collects debts owed to others. This includes collection agencies, lawyers who collect debts on a regular basis, and companies that buy delinquent debts and then try to collect them.